See What People Are Saying
michael cavaliere
1 day ago
Taylor at Black Lion did an excellent job with my HVAC maintenance. He was on time, professional, and exceptionally thorough throughout the entire process. He clearly explained what he was doing, walked me through everything step by step, and made sure all of my questions were answered.
Alex Matyushenko
1 day ago
Great company and team, I have been using them for years. It took us a while to figure out an issue with incorrectly installed dual-zone furnace (by contractor), but the team has never given up and finished the job. Also, BL performs all the HVAC and tankless maintenance, very diligent.
Chris R
6 days ago
Annie Brashill
1 week ago
Taylor is the best tech. Very thorough, explains everything, nice guy.
Response from the owner:Hi Annie, thank you for the five-star review and for choosing Black Lion Heating, Air Conditioning, & Electrical! We're glad to know you had a positive experience with our team and look forward to helping with your future HVAC and electrical needs.
Mano Frey
1 week ago
We had a problem with a couple of breakers tripping with no heavy draw. Black Lion replaced the troublesome breakers at a very reasonable price and would return at no additional cost if the problem persisted!
Response from the owner:Your feedback is incredibly valuable. Resolving tripping breakers at a reasonable price, with a no-cost return guarantee, reflects our commitment to quality service.
Elise Trani
2 weeks ago
Response from the owner:Your positive experience means a great deal to us, Elise. Thank you for the 5-star rating!
Harold Rubin
2 weeks ago
They were able to provide an appointment for maintenance on my heat pump pretty quickly. Their pricing was better than other companies that I checked with. The technician was very friendly and knowledgable and found a way to save me some money. My only complaint would be that they send to many reminders about your upcoming appointment by using text, phone and email.
Response from the owner:Harold,
Appreciate your awesome review! Happy to hear the maintenance on your heat pump went as expected. We are also happy to remove the reminders from your account! If you have a preference on how to receive them, we can also accommodate that.
Best Regards,
Sarah
Cody Plante
3 weeks ago
Great experience with Black Lion. Taylor was professional, thorough with our furnace and A/C tune-up, and did a fantastic job explaining his work and recommendations
Response from the owner:We are honored to hear about your experience. Taylor's professionalism and thorough explanations reflect what we strive for. Thank you, Cody!
Tracy Crowley
3 weeks ago
They do great, consistent work always help us know when there’s work that needs to be done or reliable and communicate very well
Response from the owner:Thank you for your wonderful feedback, Tracy. Consistent work, clear communication, and reliability are what we strive for every day.
Karl Hofmann
3 weeks ago
Response from the owner:Thank you for your review, Karl. Your 5-star rating means a lot to our team at Black Lion Heating, Air Conditioning, & Electrical.
Nick Rivero
3 weeks ago
The service rep was very clear in his description of work completed and any problems found.
Response from the owner:Thank you immensely, Nick. Clear communication about completed work and issues found is a standard we take seriously. We're glad it showed.
christine H.
3 weeks ago
Taylor, our technician, was courteous and quick. At the end, he explained everything that was done, offered suggestions, and showed pictures of what was done for the maintenance of the furnace and heat pump. It was a good experience and would be glad to have him come do the maintenance next year!
Response from the owner:Thank you immensely, Christine! We're glad Taylor delivered a great experience. We'll share your kind words with him and look forward to serving you next year!
Ashwin Achar
3 weeks ago
Came in and gave a simple resolution as opposed to other folks who spoke about replacing the entire unit etc saved me thousands in that context
Response from the owner:Thank you for sharing this, Ashwin. We are glad our team provided a simple resolution and helped you save thousands.
Susan Tibbles
4 weeks ago
Matt was fantastic! Great service and help to plan for future options on everything HVAC.
Response from the owner:Thank you for your wonderful feedback, Susan! We're glad Matt provided great service and helped plan your future HVAC options.
Joshua Rosen
4 weeks ago
Taylor was great! Very professional and informative.
Response from the owner:We are grateful for your kind words about Taylor. We'll be sure to share your feedback with him!
Roger Stilson
1 month ago
A terrific representative (Jesus) maintained my heat pump and furnace, changed the filter and was on time, friendly and efficient. I bought the heat pump from Black Lion and they maintain it every August for a reasonable price. Outstanding!
Response from the owner:Thank you immensely, Roger! Jesus and our team take pride in reliable, friendly service. We look forward to maintaining your heat pump again next August.
I. K.
1 month ago
Excellent service, we used this company to install our air conditioning and replace heater, also for maintenance. Always great and fast service, reasonable prices. Highly recommend them! 5⭐ extra thanks to Taylor + 5 ⭐ for recent maintenance in Aug 2026 and explanations of all the things needed attention
Response from the owner:Hi I.K., thank you for choosing Black Lion and for your fantastic 5-star review! We’re thrilled to hear that you’ve had great experiences with our air conditioning installation, heating system replacement, and maintenance services. We truly appreciate your recommendation and look forward to assisting you with your future HVAC projects!
Raman Kalyan
1 month ago
I've been having Black Lion come out for servicing on my furnace and AC for 10 years now after they installed it. They are great and the tech who came out this year, Taylor Braunworth, was amazing. He went through everything in detail and explained what was needed, why and what was optional. Keeping people like this on your crew is critical.
Response from the owner:We sincerely value your 10 years of trust. Taylor's detailed, transparent service reflects our standards. We'll ensure he stays a valued part of our crew.
Mayra Salas
1 month ago
Jesús Sánchez from Black Lion was very profesional and did an amazing work.
Response from the owner:We are delighted to hear Jesús delivered professional, amazing work. We appreciate you sharing your experience, Mayra!
Leana Featonby
1 month ago
What an amazing team at Black Lion. From Greg giving us a quotation and talking about what best would suit our A/C needs, to Jaime and his team installing the ductless system. We had to contact the office for a minor issue and it was dealt with immediately and someone to fix the problem was at our house within 1 hour. Superb service on all ends. Thank you!
Response from the owner:Thank you, Leana! Greg, Jaime, and the team loved serving you. We're glad the ductless installation and quick follow-up support met your expectations.