See What People Are Saying
Juergen Klott
20 hours ago
Overall great service! Professional technician
Response from the owner:Thank you !
Cindy G
1 day ago
Came in less than a week for our broken AC They were efficient and very clear on instructions. I like that they will come back out for free if anything else breaks. Just in case they didn't catch a problem when they were here. That was reassuring.
Paul Downey
1 day ago
Overall I've had good experience with Black Lion for the furnace and heat pump install 6? years ago and yearly maintenance, but the last person; Taylor was particularly good. Just another yearly maintenance to ensure all is good, but he was very nice, explained what he was going to do before he started and everything at the end.
Response from the owner:Thanks for the kind words about Taylor! We're glad he explained everything clearly. We'll be sure to share your feedback with him.
Rose Ann Howard
2 days ago
We have had BlackLion care for our HVAC system for 9 years now. Always professional and trustworthy. We also have an annual maintenance contract with them. They installed central AC in our townhouse several years ago and it is perfect. Highly recommend.
Response from the owner:Hi Rose Ann, thank you for your kind words and for trusting Black Lion with your HVAC needs over the past nine years! We're thrilled to hear you've had consistently professional service and that you're enjoying your central AC installation. We truly appreciate your loyalty, your maintenance membership, and your recommendation. Thank you for choosing Black Lion!
Kathy Jordan
3 days ago
Cole did a great job!!
Response from the owner:We are glad to hear Cole did a great job! We will make sure he knows his work is appreciated. Thank you, Kathy!
Britt Domer
4 days ago
Cole was efficient and competent
Response from the owner:We greatly appreciate your feedback, Britt. We're glad Cole delivered efficient and competent service. We'll be sure to share your kind words with him.
Gil Wootton
5 days ago
Cole did great job today. I also really appreciate how Black Lion communicated arrival status and that they were on time
Response from the owner:Thank you for taking the time to share this. We're glad Cole delivered great work and that our communication and punctuality made a positive impression.
Deborah Pace
7 days ago
Cole did a great job. He answered all of our questions.
Response from the owner:We are grateful Deborah! Cole's dedication to answering all your questions reflects our commitment to great service. Thank you for sharing.
Marius Ciplinschi Leonte
1 week ago
Cole completed the maintenance in time, everything was cleaned, and kept me updated on the progress. Very polite and professional.
Response from the owner:We are glad to hear Cole kept you updated and completed everything professionally. Thank you, Marius, for sharing your experience!
David Reeve
1 week ago
Taylor was thorough and fantastic! Shared pictures, explained what he did and his recommendations in great detail! Kind, respectful & competent! Appreciated his thoughtfulness!
Response from the owner:Thank you for your review, David. We're glad Taylor's thoroughness, clear explanations, and respectful approach made a great impression.
Daryl Stromswold
1 week ago
Technician was polite and provided a full explanation of to be performed and what was discovered. Also provided great communication on when he would be on site.
Response from the owner:We sincerely value your feedback, Daryl. Polite service, clear communication, and timely updates are what we strive for every visit.
Barry Stoddard
1 week ago
Jesus did a great job taking care of our failed AC and it was a pleasure to have him at our home. We have had nothing but success working with Black lion for all of our electrical and HVAC needs. Highly recommend this company.
Response from the owner:Thank you for your review, Barry. We're glad Jesus delivered great service. Your continued trust in Black Lion for electrical and HVAC needs means a lot.
Ben Howland
2 weeks ago
Gregg and his team went above and beyond and did a wonderful installation in my townhouse. Quick service precision to detail and were able to accommodate my job hastily. If I ever need to install another heat pump/AC system I would return.
Response from the owner:We are absolutely thrilled to hear Gregg and his team delivered precise, quick service. Thank you, Ben — we look forward to serving you again!
Chuck Davidson
2 weeks ago
Black Lion installed our new A/C at the start of the summer. Worked great all summer. And when I discovered some minor maintenance that needed to be done, they promptly came out and did it. We're very satisfied customers.
Response from the owner:Chuck,
Happy to hear all issues were resolved and A/C is back to keeping your home comfortable! Looking forward to working with you again in the future.
Best Regards,
Sarah
Calvin Miles
2 weeks ago
Been using Black Lion for years now. Friendly, professional, affordable service. Will keep using for all my AC and Furnance needs.
Response from the owner:We greatly appreciate your loyalty over the years, Calvin. Friendly, professional, and affordable service is exactly what we aim to deliver for all your AC and furnace needs.
Katie Skorupa
2 weeks ago
Response from the owner:Hi Katie, thank you for taking the time to leave us a rating. We appreciate your support and thank you for choosing Black Lion Heating, Air Conditioning, & Electrical.
Susan Kaiser
2 weeks ago
Black Lion representative was very professional and knowledgable. He solved the issue quickly and installed a new thermostat that is much more user friendly. I have used Black Lion before and I will continue to choose them for any work I need done.
Response from the owner:Thank you for taking the time to share this. We're glad our representative solved the issue quickly. We look forward to serving you again, Susan!
Calef Heininger
2 weeks ago
Cole was efficient professional and knowledgeable.
Response from the owner:Thank you for sharing your experience. We're glad Cole delivered efficient, professional, and knowledgeable service. We'll pass along your kind words!
Lizz Quinlan
2 weeks ago
Cole was great during my maintenance appointment. Quick and efficient!
Response from the owner:Hi Lizz, thank you for taking the time to share your experience. We are pleased to hear Cole provided quick and efficient service during your maintenance appointment. Our team is committed to delivering quality heating, air conditioning, and electrical services, and we're glad that was reflected during your visit. Thank you for choosing Black Lion Heating, Air Conditioning, & Electrical. We appreciate your support.
Bill Picatti
2 weeks ago
Taylor was great. Very detailed review and maintenance and measured the performance of both the heating and cooling systems.
Response from the owner:Bill,
Thank you for leaving a review! We'll be sure let Brad know of your kind words! Hope to see you at next years maintenance!
Best Regards,
Sarah