Reviews

Another year and still happy with this company. This year my tech was Taylor, and he did an outstanding job, explaining his process thoroughly when he was done. I will continue to use this company for my home and for a rental I own. All the technicians have been courteous, friendly, and efficient. I'm very pleased with their service.

Very professional, both on the initial phone contact and also Taylor, the technician who came to do the work. Very clear of the work being performed and what he found, even without me asking. Also very responsive to answer my questions. There was a small miscommunication problem and I was impressed on how quickly Taylor addressed it and solved it. So glad with the service provided that I'm planning to join the annual maintenance program.

We had the pleasure of working with their technician, Taylor, and I couldn’t be more impressed. He arrived right on time, carried himself with the highest level of professionalism, and took great care in servicing both our furnace and AC. It’s rare to see that kind of attention to detail these days—what a fantastic experience.

Technician Jesus just finished our annual sevice. He was thorough, friendly and informative.

Taylor performed great job repairing our unit.
Prompt and professional.
A.c is now working like new.

Jesus was amazing ! He was here on time and very professional. We had pups and he was patient for me to put them away and he went right to work. He fixed our A/C quickly and was a cool guy. We will definitely call again for any A/C or heating issues. A huge thank you !!!

Great service and thorough documentation.

Taylor was polite, quick, and very informative.

Taylor was here to fix our AC unit and maintenance on the furnace. He was on-time, professional, so polite, explained everything he found in detail and with pictures. Honestly, it was the best service experiences I have had!

Taylor was thorough and efficient for a regular maintenance check. He addressed a problem with the system quickly and had great communication throughout the visit. Highly recommend Taylor for future maintenance needs.

Taylor made an immediate great impression with his professionalism and courtesy. His real time update allowed us to fix what was needed same day vs. needing to reschedule. He also took the time to explain the inspection performed with right balance of information, and what I can expect post service. All around great experience from beginning to end. Would recommend Black Lion to everyone based on this fantastic experience.

These folks under-bid everyone else by a significant amount. Many of the local AC installers have wait lists that are months long. They were able to get to us much more quickly than everyone else. Although we were not in a hurry on the install, the work was performed quickly after we signed the bid, even though I'd had to wait a few months to get other bids in before making our decision. They answered my questions quickly and completely.

Update 8/8/25: We’ve used Black Lion 4 more times, for annual equipment service and are satisfied with the technicians and price. They offer a lot of electrical services as well which is awesome since it’s often difficult to find electricians right now.

Black Lion originally installed my furnace. They provide regular annual maintenance for the unit. Brad came to do this yesterday. He was professional. He did a thorough check of the unit and system performance. He helped me decide on an alternate return filter to purchase since they stopped making the one Black Lion had originally recommended for my system. I am a very satisfied customer.
Update - 8/4/2025 - Jesus from Black Lion came out and diagnosed a failed thermostat and replaced it and set it up and showed me how to use it. Excellent job!

Quick and thorough service!

Taylor did an amazing job. Very thorough explanation of work done.

Taylor did a great job today and I appreciated his explanations

Matt L was awesome. He was punctual and explained everything he was doing! Highly recommend!