See What People Are Saying
Jesus is an exceptional service technician. He phoned ahead and arrived on time. Jesus explained the entire gas fireplace service process. He is very friendly, courteous and efficient. He assured me that the fireplace is in good working order and just needed a good cleaning and glow embers replaced for optimal gas circulation. He prepared the floor area with a large mat. He showed me how to properly removed the door and glass cover. He’s the best! Price is fair for the service.
Response from the owner:Thank you immensely for recognizing Jesus's exceptional service. We're thrilled he provided thorough fireplace maintenance and clear explanations.
Taylor was thorough, efficient, and explained the process to us. He made suggestions that will help our system run more smoothly.
Response from the owner:Thank you for recognizing Taylor's thoroughness and efficiency. We're glad his suggestions will help your system run smoothly.
Jose did an excellent job servicing our gas fireplace - efficient, thorough and respectful of space and time. He was professional and knowledgeable - a reflection of his expertise in his trade.
Response from the owner:Thank you for taking the time to leave us a 5-star rating. Glad your fireplace service went well and we appreciate your trust in our expertise.
Great service! Jesus found the problem quickly and took care of it. Highly recommended.
(However, Apple Maps is not reliable.)
(However, Apple Maps is not reliable.)
Response from the owner:Thanks for the great feedback! Pleased Jesus quickly found and fixed the problem. We appreciate your recommendation!
Jesus did an outstanding job repairing the fireplace. He cleaned it inside and outside and cleaned the glass front plate. Amazing quality service and a friendly personality. Extremely satisfied with the service provided.
Response from the owner:Thank you for your wonderful feedback about Jesus's outstanding fireplace repair work and friendly service, Norm!
Jesus did a superior job not only repairing our fireplace and furnace, he explained what the issues were so we could understand it. He was not only professional but was also very personable. Excellent job by Jesus.
Response from the owner:Thank you for the wonderful review, Shirley! We’re glad to hear Jesus took the time to clearly explain the issues with your fireplace and furnace while providing professional and personable service. We appreciate you recognizing his work and thank you for choosing Black Lion Heating, Air Conditioning, & Electrical.
Friendly. Professional and quick. Jesus was a pleasure to work with.
Response from the owner:Thank you for the great feedback, Howard! We’re glad to hear Jesus provided friendly, professional, and efficient service. We appreciate you choosing Black Lion Heating, Air Conditioning, & Electrical.
Our gas fireplace had stopped working 10 days ago and we contacted several local companies that repair gas fireplaces and the only one who has a technician who is actually certified to repair gas fireplaces was Black Lion Heating and Air Conditioning, so we went with them. Jesus Sanchez came out today and spent 2 1/2 hours working on the fireplace and fixed. It works great now and even though the fireplace is more than 20 years old, it is as good as new, and we were delighted with Jesus! He really knows his stuff, made sure that all debris from the fireplace was kept off our carpet and he left the area very clean, and additionally, he was very friendly and so easy to work with. We highly recommend Black Lion for anyone who has problems with their gas fireplace and specifically recommend having Jesus do the work. That guy deserves a raise!!!
Response from the owner:Thank you for taking the time to provide your feedback. We are glad to hear about your positive experience with Jesus and look forward to working with you again in the future.
Response from the owner:Thank you for your review. We appreciate your feedback.
Jesus, is an excellent tech. He was able to resolve my pilot light issue very quickly. Plus he is just a very enthusiastic great guy. Thank you Jesus!
Response from the owner:Hi Collene, thank you for the great review and for choosing Black Lion Heating, Air Conditioning, & Electrical. We’re glad to hear Jesus was able to quickly resolve your pilot light issue and provided such enthusiastic, excellent service. We’ll be sure to share your kind words with him!
Jesus serviced our gas heater in the basement - he was very polite and did a very good job. He even showed me how to remove the cover plate in case I needed to do so. I’ll call Black Lion the next time we need service!
Response from the owner:Hi Frank, thank you for the great review and for choosing Black Lion Heating, Air Conditioning, & Electrical. We’re glad to hear Jesus provided polite, thorough service and took the time to walk you through the heater details. We appreciate your trust and look forward to helping you again in the future.
Friendly crew. Very fast. Did a good job
Response from the owner:Hi David, thank you for the great review and for choosing Black Lion Heating, Air Conditioning, & Electrical. We’re glad to hear our crew was friendly, efficient, and did a great job. We appreciate your feedback.
Taylor went above and beyond the call of duty. He diagnosed the problem and took care of what needed to be done, thereby saving us about $5500 that the ”other” guy was going to charge us, and he did all of this with a smile. He even lent us some space heaters to keep us warm while our furnace was out. He was very friendly, polite and knowledgeable and we would not hesitate to call on Taylor and Black Lion again.
Response from the owner:Thank you for the wonderful review, Elaine. We’re glad to hear Taylor was able to diagnose the issue, provide an honest solution, and keep you comfortable while your furnace was down. We appreciate you choosing Black Lion Heating, Air Conditioning & Electrical and are here whenever you need us.
I had to replace my tankless water heater, not only gave me a great quote, they were here the next day, got my new unit installed, they technicians were very professional, respectful and did a great job.
Thanks to Jamie and his team we got hot water again.
Thanks to Jamie and his team we got hot water again.
Response from the owner:We're thrilled to hear about your positive experience with our team. Thank you for sharing your feedback and it was a pleasure to work with you Sergio.
Got a gas fireplace repaired by Jesus. Great attitudes and communication from the whole company through the process!
Response from the owner:Your review is appreciated. We are glad to hear about your positive experience with Jesus. Thank you for sharing your feedback!
Taylor did an amazing job. Very thorough and friendly!
Response from the owner:Very happy to hear about your positive experience with Taylor. Thank you for sharing your feedback!
Taylor did a great job. Fully explained everything that he was doing.
Response from the owner:We're thrilled to hear that Taylor did a great job. Thank you for sharing your experience with us!
I recently had my gas furnace tuned up by Taylor and I couldn't be more impressed. From the moment he arrived, it was clear I was dealing with a true professional. He was punctual, courteous, and incredibly knowledgeable. He walked me through every step of the process, explaining what they were checking and why it mattered, and even gave me several valuable tips.
The customer service on the phone was also very professional and helpful.
I highly recommend Black Lion. They’ve earned my trust and my future business!
The customer service on the phone was also very professional and helpful.
I highly recommend Black Lion. They’ve earned my trust and my future business!
Response from the owner:Thank you for choosing Black Lion Heating, Air Conditioning & Electrical. We’re happy to hear that Taylor provided a professional and informative furnace tune-up experience. Our team takes pride in delivering reliable HVAC service and ensuring every customer understands their system. We appreciate your recommendation and look forward to assisting with your heating and cooling needs in the future.
Jesus was so great! I have had issues with my gas fireplace for years. Jesus was the first technician to find the issue and take the time to explain what was happening to it. I am more knowledgeable and I really appreciated it.
Black Lion has been my go to for over 10 years. Great service and employees.
Black Lion has been my go to for over 10 years. Great service and employees.
Response from the owner:Thank you, DM, for the five-star review and for being a loyal Black Lion Heating, Air Conditioning & Electrical customer for over 10 years. We’re so glad to hear that Jesus was able to identify the issue with your gas fireplace and provide a clear explanation of the repair. We appreciate your continued trust in our team and look forward to serving you for many more years to come.
Had annual furnace & heatpump service today by Taylor Braunworth. He was very nice and very informative. Highly recommend.
Response from the owner:Thank you for choosing Black Lion Heating, Air Conditioning & Electrical. We’re glad to hear Taylor made your annual furnace and heat pump service a positive experience. It’s great to know his professionalism and attention to detail stood out. We truly appreciate your recommendation and your continued trust in our team.
