Reviews

Excellent service. Jesus was very personable and explained the service very well.

Taylor did a fabulous job! He was on time, courteous, and very thorough with his work. He fully inspected my heating system and gave me valuable information on how I can improve the heating of my 100+ year old home, with no high pressure sales at all. I completely trust his expertise and he made me feel truly valued. Black Lion has provided me with excellent service for many years. Highly recommend!

Been working with black lion for years. Always satisfied and feel like they cover everything in a friendly and concise way. They always give me tips and suggestions that are useful and selling me something I dont need.

Brock was efficient and thorough. He was pleasant to work with and made me aware of the system checks he made as he did them and the results of the checks. This was the annual service for system check, cleanup and repair as needed. Hopefully, the annual service keeps my unit in good shape to prevent emergency service and to prolong the life of the unit.

On time, communicates well. Answered all questions. Service person was friendly and competent.

Taylor did a great job. He was through, professional, and provided excellent service

Black Lion was excellent from start to finish. Scheduling was easy and prompt, office staff responsive and very professional installation. They know what they’re doing.

Cole did an excellent job with the repair. Very quick, efficient, and friendly. I really appreciated how fast they could get someone out here after calling in.

Impossible to do a better job. These guys know what they are doing and they don’t try and pressure you on anything.

I've been a customer since 2018 when I had a new heater installed and then signed up for the annual maintenance plan. Over the years, my experience with Black Lion techs has been mixed. Not terrible, just that some were very good while others didn't seem as experienced. But the tech for this year's maintenance appointment, Taylor B, was the best I've worked with so far. He's knowledgeable, communicative, thorough, proactive, and friendly. If I'm able to request a specific tech in the future, he would be my choice.

Taylor was awesome. Thank you! He serviced our heat pump and noticed that we had a leak. He got our system up and running on the same day and then returned about a week later to do a full repair. Quick service and he was super knowledgeable about our whole system. Highly recommend Black Lion - ask for Taylor! Thank you again.

Cole was very efficient and friendly.

We had a heat pump coil and two mini-split AC units installed in May. Jaime led the team, and they were prompt and professional from start to finish. When a sensor issue popped up in the furnace, they kept coming back until it was fully fixed. No shrugging; no "give it a few days." Recently, one of the mini-splits developed a small leak. Black Lion sent a team the same day. Jesus and Brock diagnosed the problem fast and had everything running again within an hour. That kind of service is rare. Everyone we've dealt with has been kind, efficient and knowledgeable. I love that they're local and independently owned. They also let you communicate by text, which is a huge plus for a busy family. Fewer phone tags; more getting things done. I can't speak highly enough of this team. We'll be calling Black Lion for anything AC or heating from here on out.

outstanding and friendly service, servicing was explained in a very polite and instructive way, It was a pleasure to have your service technician here and he also helped me get in contact with another coworker about generators who responded the same day. Its a pleasure to do business with you.

Taylor at Black Lion did an excellent job with my HVAC maintenance. He was on time, professional, and exceptionally thorough throughout the entire process. He clearly explained what he was doing, walked me through everything step by step, and made sure all of my questions were answered.

Great company and team, I have been using them for years. It took us a while to figure out an issue with incorrectly installed dual-zone furnace (by contractor), but the team has never given up and finished the job. Also, BL performs all the HVAC and tankless maintenance, very diligent.

Taylor is the best tech. Very thorough, explains everything, nice guy.