See What People Are Saying
Anita Stanmour
4 hours ago
Cole was very friendly and quickly serviced my heater. I am all ready for next winter.
Brandi McNeil
1 day ago
I have worked with Black Lion for about 6 years now, and Matt Lewis has been the technician to come and provide our annual maintenance for the last two year. I can’t speak highly enough of Black Lion or Matt. They are incredibly professional and respectful. Matt worked very hard at our home, closed the door gently when coming in and out while our son was napping, and answered every single question I asked about our system’s performance and how long we could expect our current system to last. They have earned a lifetime of loyalty from me and my family!
Response from the owner:Your positive feedback about Matt and our team means so much. Earning your family's lifetime loyalty over six years is truly rewarding. We'll share this with Matt!
Yvonne Gilmore
2 days ago
Our technician, Cole, did a great job diagnosing and fixing our AC that wasn’t cooling. He was friendly and professional.
Response from the owner:We are excited to hear Cole delivered great service diagnosing and fixing your AC. We'll share your kind words with him!
Bill Wilson
4 days ago
Technician did a great job. We have enjoyed great service annually since Black Lion installed our air conditioning several years ago.
Response from the owner:We are thrilled to hear about your continued satisfaction. Thank you, Bill, for trusting us with your annual service since your installation.
ANGELA T
7 days ago
These guys are always on time, professional and kind. Cole had a tough roof job and had no issues completing it and doing it with a smile. I appreciate that they always test that things work before they leave.
Response from the owner:We are thrilled to hear Cole handled that tough roof job professionally and with a smile. We always aim to test everything before leaving. Thank you, Angela!
Rob Robson
1 week ago
Had first service today of A/C. The tech Cole was very efficient and professional. Explained everything he did and answered all my questions . Very Happy!!!
Response from the owner:Thanks, Rob! Glad Cole provided efficient, professional service and answered all your questions. We appreciate the feedback!
Juergen Klott
2 weeks ago
Overall great service! Professional technician
Response from the owner:We're overjoyed to hear about your great experience with our professional technician at Black Lion Heating, Air Conditioning, & Electrical. Thank you for your feedback.
Cindy G
2 weeks ago
Came in less than a week for our broken AC They were efficient and very clear on instructions. I like that they will come back out for free if anything else breaks. Just in case they didn't catch a problem when they were here. That was reassuring.
Response from the owner:Thank you for your review, Cindy! We're glad we resolved your AC quickly and that our free return visit policy gave you peace of mind.
Paul Downey
2 weeks ago
Overall I've had good experience with Black Lion for the furnace and heat pump install 6? years ago and yearly maintenance, but the last person; Taylor was particularly good. Just another yearly maintenance to ensure all is good, but he was very nice, explained what he was going to do before he started and everything at the end.
Response from the owner:Thanks for the kind words about Taylor! We're glad he explained everything clearly. We'll be sure to share your feedback with him.
Rose Ann Howard
2 weeks ago
We have had BlackLion care for our HVAC system for 9 years now. Always professional and trustworthy. We also have an annual maintenance contract with them. They installed central AC in our townhouse several years ago and it is perfect. Highly recommend.
Response from the owner:Hi Rose Ann, thank you for your kind words and for trusting Black Lion with your HVAC needs over the past nine years! We're thrilled to hear you've had consistently professional service and that you're enjoying your central AC installation. We truly appreciate your loyalty, your maintenance membership, and your recommendation. Thank you for choosing Black Lion!
Kathy Jordan
2 weeks ago
Cole did a great job!!
Response from the owner:We are glad to hear Cole did a great job! We will make sure he knows his work is appreciated. Thank you, Kathy!
Britt Domer
2 weeks ago
Cole was efficient and competent
Response from the owner:We greatly appreciate your feedback, Britt. We're glad Cole delivered efficient and competent service. We'll be sure to share your kind words with him.
Gil Wootton
2 weeks ago
Cole did great job today. I also really appreciate how Black Lion communicated arrival status and that they were on time
Response from the owner:Thank you for taking the time to share this. We're glad Cole delivered great work and that our communication and punctuality made a positive impression.
Deborah Pace
3 weeks ago
Cole did a great job. He answered all of our questions.
Response from the owner:We are grateful Deborah! Cole's dedication to answering all your questions reflects our commitment to great service. Thank you for sharing.
Marius Ciplinschi Leonte
3 weeks ago
Cole completed the maintenance in time, everything was cleaned, and kept me updated on the progress. Very polite and professional.
Response from the owner:We are glad to hear Cole kept you updated and completed everything professionally. Thank you, Marius, for sharing your experience!
David Reeve
3 weeks ago
Taylor was thorough and fantastic! Shared pictures, explained what he did and his recommendations in great detail! Kind, respectful & competent! Appreciated his thoughtfulness!
Response from the owner:Thank you for your review, David. We're glad Taylor's thoroughness, clear explanations, and respectful approach made a great impression.
Daryl Stromswold
3 weeks ago
Technician was polite and provided a full explanation of to be performed and what was discovered. Also provided great communication on when he would be on site.
Response from the owner:We sincerely value your feedback, Daryl. Polite service, clear communication, and timely updates are what we strive for every visit.
Barry Stoddard
3 weeks ago
Jesus did a great job taking care of our failed AC and it was a pleasure to have him at our home. We have had nothing but success working with Black lion for all of our electrical and HVAC needs. Highly recommend this company.
Response from the owner:Thank you for your review, Barry. We're glad Jesus delivered great service. Your continued trust in Black Lion for electrical and HVAC needs means a lot.
Ben Howland
3 weeks ago
Gregg and his team went above and beyond and did a wonderful installation in my townhouse. Quick service precision to detail and were able to accommodate my job hastily. If I ever need to install another heat pump/AC system I would return.
Response from the owner:We are absolutely thrilled to hear Gregg and his team delivered precise, quick service. Thank you, Ben — we look forward to serving you again!
Chuck Davidson
3 weeks ago
Black Lion installed our new A/C at the start of the summer. Worked great all summer. And when I discovered some minor maintenance that needed to be done, they promptly came out and did it. We're very satisfied customers.
Response from the owner:Chuck,
Happy to hear all issues were resolved and A/C is back to keeping your home comfortable! Looking forward to working with you again in the future.
Best Regards,
Sarah