See What People Are Saying
Elliot Watson
21 hours ago
Great experience with Black Lion Heating! Jesús was friendly, professional, and quickly diagnosed and fixed the problem. I really appreciated the prompt and efficient service. Highly recommend!
Response from the owner:Your feedback is incredibly valuable. Thrilled Jesús delivered friendly, professional, and efficient service. We appreciate the recommendation, Elliot!
BG David
2 days ago
Technician is very skillful and kind explanation.
Definitely I recommend this company for HVAC system. Thank you for your help.
Response from the owner:We are overjoyed to hear about your experience. Your recommendation means a lot to us. We'll share your kind words with our technician!
Chris Elliott
2 days ago
After years of melting through Seattle summers, we finally pulled the trigger on a new Mitsubishi heat pump and ductless unit with Black Lion. We couldn't be happier with the result! Tony handled our initial consultation, and he was incredible. He treats every house like his own—and as a retired firefighter, you instantly know your home is in safe hands. The best part? The first quote we got from another company (who I won't name) was insanely high. Black Lion came through with a price that was 42% lower. Talk about chilling out our budget! 💸The installation crew was fantastic—friendly, careful, and thorough from start to finish.
Pro-tip: If you love your Ecobee thermostat like we did, just note that the new Mitsubishi setup requires its own proprietary thermostat instead. Not a huge deal (the ductless unit has a great app on your phone anyway), but handy to keep in mind.
Huge thanks to the whole team at Black Lion. Highly recommend them if you want to keep your cool all summer long! ❄️
Elaine Alhadeff
2 days ago
Taylor went above and beyond the call of duty. He diagnosed the problem and took care of what needed to be done, thereby saving us about $5500 that the ”other” guy was going to charge us, and he did all of this with a smile. He even lent us some space heaters to keep us warm while our furnace was out. He was very friendly, polite and knowledgeable and we would not hesitate to call on Taylor and Black Lion again.
Response from the owner:Thank you for the wonderful review, Elaine. We’re glad to hear Taylor was able to diagnose the issue, provide an honest solution, and keep you comfortable while your furnace was down. We appreciate you choosing Black Lion Heating, Air Conditioning & Electrical and are here whenever you need us.
jackie toombs
6 days ago
Taylor B. Just left my home after annual maintenance. He was the best technition ever! Went over all details and offered great suggestions for future system maintenance. Hope Taylor can come back every year!
Response from the owner:Jackie,
We'll be sure to pass your kinds words to Taylor! You can be sure to request specific technicians for your service and we will always do our best to accommodate!
Best Regards,
Sarah
Jon Boggs
1 week ago
Cole Evers was great. He clearly explained what was causing the problem with our furnace and made the adjustments.
eric carlson
1 week ago
Response from the owner:We are delighted to have earned your 5-star rating, Eric. Your satisfaction means a lot to us at Black Lion Heating, Air Conditioning, & Electrical.
Caitlin Bonnar (Cait)
1 week ago
Cole did a great job with our mini split and heat pump service, and was professional and efficient!
Response from the owner:Your positive feedback about Cole's professional and efficient mini split and heat pump service means a lot to us, Cait. Thank you!
Giseli Vargas
1 week ago
Just wanted to share that we've had awesome service and have been with them for years now. Cole Evers was super helpful and totally cleared up all our questions. We even signed up for their annual services again!
Response from the owner:Thank you, Giseli! We're glad Cole Evers provided helpful service. We look forward to continuing to serve you through your annual plan.
Anita Stanmour
2 weeks ago
Cole was very friendly and quickly serviced my heater. I am all ready for next winter.
Response from the owner:We are thrilled to hear Cole provided friendly, quick service. Thank you for your support!
Brandi McNeil
2 weeks ago
I have worked with Black Lion for about 6 years now, and Matt Lewis has been the technician to come and provide our annual maintenance for the last two year. I can’t speak highly enough of Black Lion or Matt. They are incredibly professional and respectful. Matt worked very hard at our home, closed the door gently when coming in and out while our son was napping, and answered every single question I asked about our system’s performance and how long we could expect our current system to last. They have earned a lifetime of loyalty from me and my family!
Response from the owner:Your positive feedback about Matt and our team means so much. Earning your family's lifetime loyalty over six years is truly rewarding. We'll share this with Matt!
Yvonne Gilmore
3 weeks ago
Our technician, Cole, did a great job diagnosing and fixing our AC that wasn’t cooling. He was friendly and professional.
Response from the owner:We are excited to hear Cole delivered great service diagnosing and fixing your AC. We'll share your kind words with him!
Bill Wilson
3 weeks ago
Technician did a great job. We have enjoyed great service annually since Black Lion installed our air conditioning several years ago.
Response from the owner:We are thrilled to hear about your continued satisfaction. Thank you, Bill, for trusting us with your annual service since your installation.
ANGELA T
3 weeks ago
These guys are always on time, professional and kind. Cole had a tough roof job and had no issues completing it and doing it with a smile. I appreciate that they always test that things work before they leave.
Response from the owner:We are thrilled to hear Cole handled that tough roof job professionally and with a smile. We always aim to test everything before leaving. Thank you, Angela!
Rob Robson
3 weeks ago
Had first service today of A/C. The tech Cole was very efficient and professional. Explained everything he did and answered all my questions . Very Happy!!!
Response from the owner:Thanks, Rob! Glad Cole provided efficient, professional service and answered all your questions. We appreciate the feedback!
Juergen Klott
4 weeks ago
Overall great service! Professional technician
Response from the owner:We're overjoyed to hear about your great experience with our professional technician at Black Lion Heating, Air Conditioning, & Electrical. Thank you for your feedback.
Cindy G
4 weeks ago
Came in less than a week for our broken AC They were efficient and very clear on instructions. I like that they will come back out for free if anything else breaks. Just in case they didn't catch a problem when they were here. That was reassuring.
Response from the owner:Thank you for your review, Cindy! We're glad we resolved your AC quickly and that our free return visit policy gave you peace of mind.
Paul Downey
4 weeks ago
Overall I've had good experience with Black Lion for the furnace and heat pump install 6? years ago and yearly maintenance, but the last person; Taylor was particularly good. Just another yearly maintenance to ensure all is good, but he was very nice, explained what he was going to do before he started and everything at the end.
Response from the owner:Thanks for the kind words about Taylor! We're glad he explained everything clearly. We'll be sure to share your feedback with him.
Rose Ann Howard
4 weeks ago
We have had BlackLion care for our HVAC system for 9 years now. Always professional and trustworthy. We also have an annual maintenance contract with them. They installed central AC in our townhouse several years ago and it is perfect. Highly recommend.
Response from the owner:Hi Rose Ann, thank you for your kind words and for trusting Black Lion with your HVAC needs over the past nine years! We're thrilled to hear you've had consistently professional service and that you're enjoying your central AC installation. We truly appreciate your loyalty, your maintenance membership, and your recommendation. Thank you for choosing Black Lion!
Kathy Jordan
1 month ago
Cole did a great job!!
Response from the owner:We are glad to hear Cole did a great job! We will make sure he knows his work is appreciated. Thank you, Kathy!